Report from ex customer(s) of Online Car Parts
If you buy a part from www.onlinecarparts.co.za (Online Car Parts) make sure its correct before leaving them (although I wouldn't take a chance and buy anything from them) and we wouldn't suggest you order by courier as they have supplied numerous customers the incorrect or faulty part and this seems to be common practice judging from the numerous reports on hellopeter.com (click on the related link at the bottom of this page for more reports but remember most if not all the positive reports are most probably Clive Naidoo the owner writing them)
When you return the parts they will tell you it takes 30 days for a refund. Ok so now they have your parts and your money but what can you do as they supplied you with a part you cannot use.
Then after 30 days you phone and phone and phone and all they keep saying is it has been refunded, check tomorrow. But it obviously never gets refunded as they have now stolen your money with this patheticly desperate scheme.
You report it on hellopeter.com but according to an ex employee the company puts on their own positive reports (which are quite obvious as they appear in batches after every negative comment) and this seems to catch more people.
If this has happened to you :
If its within 30 days the easiest is to phone your bank and open a chargeback on your card. Don't wait 30 days as per their terms.
Send your complaint to the CPA (Tel: +27 (0)12 761-3000) - funny enough onlinecarparts.co.za website says they follow CPA practices which is incorrect - Also send a letter of demand to them (Check the Small Claims Court or Magistrates Court in your area for more info http://smallclaimssa.co.za/getting-started) so they can issue a summons
Dont forget to add on extra costs to your claim for lawyers, petrol, phone etc
Send your details and slip to fax 0866665002 to add your name to the joint investigation of this company and the owner Clive Naidoo as there are several people who have had similar experiences on file so far.
|Crime Date/Time:||15 Aug 2015, 07:08 AM|
|Reported Date:||17 Nov 2015, 07:11 AM|