I need help regarding Lucerne hay I brought from people advertising on OLX.
My boss and I were looking for feed for our animals. I went on the internet and found a cell phone no on OLX :Lucerne Hay – Tzaneen (073 702 7049) I phone the number and someone answer and said
Yes they do sell and they have enough stock. I ask what about delivery the person says free of charge.
I said ok, let me just find out from my boss I’ll call back. I phone 2 x times no answer. I send a sms telling that we will take 100 bales.
Immediately the person “Mackenzie Alexander (Afri Line Trading) phone back and ask for my e-mail address for him to send info. He phone me 2 x asking if I did received the e-mail from Afri Lind Trading. I confirm. I paid R3750.00 for 100 bales, and send proof of payment. Mackenzie confirm that delivery will be done Friday 06/11/2015. I send him a hand draw map and phone asking if he did received it, he confirm.
Thus Friday comes and goes no delivery. I phone him on the cell phone number he phoned me from (078 669 5572) no answer on this nor on the other number.
Monday morning at the office I phoned several time and got hold of Christian Nolan (VANCO Agri Trading – Upington) (see attachment) after 10h00. I explain to Christian I’m very unhappy and I want a refund. Then he said to me but the min order for delivery is 150 bales. I spoke to my boss and again we pay R1900.00, Christian confirm delivery Wednesday 12/11/2015, no delivery again, Thursday I phone him then he said but the money didn’t show in the bank account. The delivery will be done on Friday 13/11/2015. Friday morning I phone him again to confirm what time the truck will be in Phalaborwa, then he started to get irritated and said by 17h00. I said that can’t be because the cattle and sheep are hungry, we need the truck by 12h00 in Phalaborwa, he said no at 13h00 then. Again no delivery, no answer on the phones the 078 no is off and the 073 no just rings and go over to voice mail.
Then I start looking for details, got hold of Nel & Partners office in 20 Van Coppenhagen street, Upington speak to Marli, she confirm that : Vanco was 1 off their clients 3 years ago. She gave me the contact details of Jan vd Merwe and Mr Van Zyl. They don’t answer they cell phones. The I phone the office and spoke to a man, he said the 2 gents were out for the day and that Vanco only do iirigration. I left a message telling him 1 of the 2 must phone me I’m going to the police at 13h00 13/11/2015
|Suburb:||UPINGTON - TZANEEN|
|Address:||UPINGTON - TZANEEN|
|Crime Date/Time:||11 Nov 2015, 11:11 AM|
|Reported Date:||18 Nov 2015, 11:11 AM|