27th September 2012 I contacted Shop4less SA via email ordering 1x Apple iPhone 5 16GB. The seller then contacted me with information concerning the item, such as the warranty, etc. After I had browsed their website, 29th September 2012, I then made the payment of R4700.00 ($545.00) as a cash deposit into they account which they provided: "NedBank, Acct numb:1033901938, Branch code: 162545, Acct name:Petrus Jamane, Reference: Robin Jorgensen, Amount :4700Rands". After the payment was made, I sent the seller the bank reciept, and i was then sent a proforma invoice, and confirmation of my payment. I was told I would receive my package within 3days. I never even got my tracking number in those 3 days. 2nd October 2012, I was contacted by: firstname.lastname@example.org, I was told to make 'another' payment of R2050.00 ($237.00) for import duties. I contacted them and complained, as it was NOT disclosed that my package would be coming from overseas, and that I would have to pay import duties. I then contacted the shipping company via the email address they contacted me on, as I could not get hold of anyone on the website they provided: www.courlinkogist.com. The shipping company then told me I need to make the payment into their account: Bank Name:First National Bank, Acct Name:N.P.Magwaza, Acct Number:62371765888, branch code:250655. At this point I contacted the seller, reported this, and requested a refund. The seller told me to make the payment. I fought this with them, as on their website and proforma invoice it clearly states I can request a refund. The seller then told me, "You ask to many questions that is why you have not received your iPhone by now if you willing to pay pay so they deliver to you tomorrow or leave it." That was the last contact I had with the seller, 9 October 2012. I have NOT been refunded of my money, nor have a received my package or any form of payment, nothing.
|Address:||Shop 18A Waterfall, Rustenburg|
|Crime Date/Time:||27 Sep 2012, 00:09 AM|
|Reported Date:||22 Oct 2012, 10:10 AM|