Unauthorised deduction


Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This company by name KULAVILLE has been deducting my airtime for over some time now and when I eventually found out as I called the service provider MTN, I was told of this company and what to do to cancel the subscription which I did, for that day they stop the deduction and the next day my cell number was again subscribe to this thing I don’t even know the services they render, its very unfair that MTN could just allow anybody to be defrauding their clients just like that, if they are not part of it. Please I need this thing to stop, Thanks. Kings.

Report ID: 5841
Crime Category: Fraud
Province: Gauteng
City/Town: JOHANNESBURG
Suburb: N/A
Address: Johannesburg
Crime Date/Time: 28 Feb 2014, 00:02 AM
Reported By: Username5841
Reported Date: 5 Mar 2014, 10:03 AM
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  • Kulaville 12 Mar 2014, 03:17 PM

    In response to your post on Report a crime regarding our service, please contact us on 010 500 8164 or alternatively send an email to support@kulaville.com .We would be more than happy to assist you with any query and we will try to reach an amicable resolution to the matter,if we have not done so already. Yours sincerely, Customer support Kulaville

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