I have been billed through Cell-C from a company called MIRA Networks since August, 2013. They have stolen money from me. I never subscribed to their services and have tried repeatedly to cancel the service and obtain a refund from the company through Cell-C, who charged my account without my authorization and continue to do so. To date I have been defrauded of R7 per day for approximately 8 months, (probably over R1,600). After doing online research, I have found that this scam is rampant in South Africa. MIRA Networks appears to commonly charge people without their permission or known subscription to their 'services'. I my case I could not determine where the high cellular charges on my contract were stemming from and even took the sim card out of the phone to try and stop the charges, but they continued anyway. After speaking to Cell-C they told me about the MIRA Networks company and how they have been charging me, and even confirm that the sim card has not been used for several months, but they refuse to do anything about it. To date they continue to charge me without my permission, even after I have complained. I do not know how to get them to cease and desist and give me a refund. I have tried everything I can think of all to no avail. I am investigating the cybercrime laws to see what can be done about this practice.
|Crime Category:||Stolen - Other|
|Address:||17 Beverley Drive, Unit #1|
|Crime Date/Time:||1 Apr 2014, 00:04 AM|
|Reported Date:||3 Apr 2014, 11:04 AM|