VODACOM CONTRACT WITHOUT HAVING A VODACOM CELLPHON


ON 11/11/14 A VODACOM DEBIT ORDER FOR AMOUNT OF R 356.13 WAS DEDUCTED FROM MY BANK ACCOUNT.  I DON'T HAVE A VODACOM CELLPHONE CONTRACT (WE ARE AT CELL C WITH OUR CONTRACTS).  I IMMEDIATELY PHONED THE VODACOM CUSTOMER CARE AND GAVE MY ID NR, WHICH I WAS RELUCTANT TO DO SO BECAUSE PEOPLE WARNED ME THAT THE MINUTE YOU GIVE YOUR ID NR IT IS CORRECTED ON THE SYSTEM AND THEN VODACOM SAY THAT IT IS YOUR CONTRACT.  THE PERSON COULD NOT HELP ME WITHOUT ID NR AND I GAVE IT BUT INDICATING THAT I WILL OPEN A FRAUD CASE BECAUSE I DID NOT TAKE OUT ANY CONTRACT, SIGN FOR ANY CONTRACT, WAS NOT CONTACTED FOR ANY CONTRACT, DID NOT AUTHORISED A DEBIT ORDER, DO NOT HAVE ANY PAPER WORK FOR THE TAKEN OUT CONTRACT VODACOM SAY I HAVE AND I DON'T EVEN HAVE A VODACOM CELLPHONE ON WHICH THIS ALLEGED MINUTES ARE LOADED.  FOR SURE I DON'T EVEN HAVE THE JOY OF USING THIS MINUTES BECAUSE WHERE IS IT LOADED IF I DON'T HAVE A VODACOM CELLPHONE, FOR SURE NOT ON MY CELL C CONTRACT OR CELLPHONE.
THIS IS ILLEGAL AND UNAUTHORIZED
I DID STOPPED THE DEBIT ORDER !!!!!!!!

Report ID: 7261
Crime Category: Fraud
Province: Gauteng
City/Town: PRETORIA
Suburb: CENTURION
Address: N/A
Crime Date/Time: 11 Nov 2014, 00:11 AM
Reported By: Username7442
Reported Date: 11 Nov 2014, 08:11 AM
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  • Karin Nigrini 4 May 2015, 01:07 PM

    The same thing happened to me, took R1,128 from my account!! Stopped it at the bank immediately, but found out that an account was opened with all my detail, bank included! at Braamfontein Vodacom, while I live and work in Pretoria. Did your problem get solved? I sent an affidavit to Vodacom and filed a complaint asking to be escalated to the Fraud Team.

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