Consumer Protection Act

I purchased an expensive pair of shoes from castello, only to wear them ONCE and the heel broke, not due to wear , not due to negligence, due to poor manufacture, the heel literally came apart from the body of the show.I tried to return it, was refused, it was said it could go for repair at my expense.....Further more to be added to their database that I cannot be taken off of, I have personally gone into the shop to be asked to be removed from the database and was promised i was, only to receive the next sms!Please note the smses have no OPT out!
I went into the shop on the 28th of November only to receive several smses after this date

Report ID: 1994
Crime Category: Fraud
Province: Gauteng
Suburb: Bedfordview
Address: Bedford Centre
Crime Date/Time: 28 Feb 2012, 00:02 AM
Reported By: Username1994
Reported Date: 28 Feb 2012, 18:02 PM
Related Link: View

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