Online Shopping

I bought a 42" FULL HD LED TV from Electronics World's online shopping website on the 14th June 2013 for R5380 delivery charges included. This have been paid via EFT to there account number. They should have delivered within 24hrs. On my inquest of delivery, i was informed to pay another R3250 for import duties and customs as they had to order it from their UK Supplier. I then insisted on cancelling the order where i was informed to do so via e-mail which i did, i was then informed that once the order has been returned to the supplier they will refund me. I am still waiting for the refund and every time i call them, they have stories about refunding me.I would like to know what i can do to get my money back from the, I have all e-mail communication between us as well as proof of payment. Something must be done to this Company, who know how many others have been caught this way.

Report ID: 4420
Crime Category: Other
Province: KwaZulu/Natal
City/Town: Pietermaritzburg
Suburb: N/A
Address: 213 Greyling Street, Pietermaritzburg, Kwa-Zulu Natal
Crime Date/Time: 14 Jun 2013, 00:06 AM
Reported By: Username4420
Reported Date: 26 Aug 2013, 12:08 PM
Related Link: View

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