Kulaville Unsolicited Subscription

I have recently ascertained that I was fraudulently subscribed to a service provided by Kulaville on 20 March 2013 for which I have been charged R7 per day. I have since had this subscription cancelled but Kulaville (recently renamed Chanawana) is adamant that I subscribed to this service and that they have sent me a reminder each month since March. I have just checked my cell phone messages and yes, it appears that I did receive a message on 30 September giving me an option to unsubscribe but as I believed it to be spam I ignored it. I have since Googled this problem and it appears to be widespread throughout South Africa. Please assist in getting this scam/fraud closed down.

Report ID: 4786
Crime Category: Fraud
Province: Eastern Cape
City/Town: Port Alfred
Suburb: East Bank
Address: 3 Ferndale Road
Crime Date/Time: 20 Mar 2013, 00:03 AM
Reported By: Username4786
Reported Date: 10 Oct 2013, 15:10 PM
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  • Kulaville 12 Mar 2014, 03:16 PM

    In response to your post on Report a crime regarding our service, please contact us on 010 500 8164 or alternatively send an email to support@kulaville.com.We would be more than happy to assist you with any query and we will try to reach an amicable resolution to the matter,if we have not done so already. Yours sincerely, Customer support Kulaville

  • Thenjwa Sellem 29 Oct 2013, 03:41 AM

    I received on 26 October 2013 a scam message from Chanawana to unsubscribe to an unsolicited subscription of R7 per day. I also discovered that they stole a lot of my money through this scam.

  • marno 21 Oct 2013, 04:44 PM

    http://waspa.org.za log a complaint with your service provider and especially waspa. waspa can take them to court and will try and get your money back.

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