Cellspice illegally stealing money

Got an SMS from +2782004849043887 with the message "Reminder You are subscribed to Cellspice 4 New Videos Click http://bzm.tv/s/6FBDA2D9B2 Cost R7/day for help call 0213002831. To unsub sms stop to 43887.I have never subscribed to this - I saw it was a popular complaint on the internet and I then SMS's Stop to 43887 which cost me money (THEFT!!!!). I called Vodacom and they confirmed that I had already been paying the R7/day and they would help to unsubscribe me. This is daylight robbery, I am so angry, why is Cellspice still getting away with this?? Just goes to show how easy it is to steal someone's money. They should have been blocked by Vodacom by now as I see complaints about this from 2012!  

Report ID: 5378
Crime Category: Fraud
Province: Gauteng
Suburb: N/A
Address: private
Crime Date/Time: 27 Dec 2013, 00:12 AM
Reported By: Username5378
Reported Date: 27 Dec 2013, 08:12 AM
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  • LOUIS25 13 Jul 2015, 09:17 PM

    Ook bij ons hetzelfde verhaal. Ik stel mij de vraag hoe het mogelijk is dat Proximus ons factureerd ,er zijn helemaal geen gesprekken of wat dan ook geweest.

  • mick3 10 Sep 2014, 03:42 PM

    Bloody he'll . Me too. Never opened any attachment or port on my phone ever. We need to take down or petrol bomb those bast Ards because government or cell company is doing nothing

  • Craig 4 9 Sep 2014, 04:34 PM

    The same here. Its nonsense and something should be done about it! What can we do? How can we rely on Vodacom to stop this?

  • Brendon Cadman 27 Jun 2014, 10:52 AM

    Cell Spice has nailed me too - these guys are scumbags than run some sort of porn website. I have been paying the R7 per day for the last 6 months and only picked it up now - I never registered on their website - this was on a 3G account and not a cell phone. I agree that cellular service providers need some sort of way to prevent this from happening. and those lamos at cell spice should try working for a living instead of stealing.

  • Charles15 5 May 2014, 07:41 AM

    this has happened to me as well. this is so unfair. how does something like this happen? how will i get my money back!!

  • kagiso 16 Apr 2014, 08:38 AM

    hi guys I just received an smsfrm this cellspice shit saying i have been.unsubscribed. . . . and i hardly remember subscibing to them mxm.But i didnt respond cause i think when you do that thats when you get caught into this

  • Chris Allsobrook 9 Mar 2014, 07:10 AM

    This has been happening to me! I just noticed on my Vodacom bill at the back of every bill since December!! R300 scammed from my account.

  • Stuart Gray 23 Feb 2014, 10:49 PM

    I am in the same boat. I have never browsed the internet from my phone and given my phone number or even my email address out. How do these people get this right. It is criminal and fraud. I am disappointed That with all the complaints Vodacom has done nothing about this. VOdacom should protect their client base. If Vodacom does not do so I am going to change my service provider to someone else.

  • Mduduzi3 6 Feb 2014, 07:49 AM

    You guys can forget trying to deny the fact that you subscribed for this service. The fact that they sent you a reminder proves that they have followed a correct process that is stated on the WASPA code of conduct. Blaming cellphone networks won't get you far because you can action the subscription and only you can do that. An investigation can be done by your network provider about your sim being cloned but that results will come back pointing you.

  • Cellspice 5 Feb 2014, 07:37 PM

    We would be more than happy to assist you with this query and try to reach an amicable resolution to the matter. Please contact us on 021 3002 831 or alternatively send an email to support@cellspice.com Regards, Customer Support Cellspice

  • Elmare 5 Feb 2014, 09:03 AM

    Same thing happened to me. And the SIM card is not for a cell phone, but a 3G card for our business computer. Didn't get SMS till this morning. What do you do????

  • J G Beukes 29 Jan 2014, 10:00 AM

    I have this problem too.About R480 so far. How do one claim your money back?

  • Dawid2 28 Jan 2014, 11:55 AM

    Same thing happened to me. I am still trying stop the subscription. I never subcribed to cellspice.

  • Wayne Snyman 27 Jan 2014, 10:21 AM

    Good day all, I lodged a complaint on Sat Night, and got my refund this morning. I was also advised the Cellspice has been banned by the Mira network. Demand your refunds!

  • Tinus3 22 Jan 2014, 01:33 PM

    Same thing happened to me. replying with the word "stop" to the number they provide on the sms doesnt stop the service so i looked up the number on their website and it seems to have stopped now.

  • bokmakierie 18 Jan 2014, 11:14 PM

    This is what the motherfuckers are sending... it is daylight robbery as I am not subscribe to them. I could not understand why my bundles are flying as I dont use much. But now I know why....The sms on my vodacom dashboard looked like this........Reminder: cellspice.com subscription sexy pics and vids downloads cost R7/day help@cellspice.com unsub sms stop to 43957 help:0213002831.

  • Andre8 2 Jan 2014, 07:25 PM

    Got an SMS on my Vodacom Data Card "Reminder You are subscribed to Cellspice 4 New Videos Click http://bzm.tv/s/B78F5DF6E6 Cost R7/day for help call 0213002831.To unsub sms stop to 43887. To unsub sms stop to 43887" , today 2 Jan 2014. I have never ever subscribed to these fuckers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Piet2 2 Jan 2014, 09:07 AM

    same thing happened to me. got vodacom to block it but i still lost the money and i want it back. cellspice.com They take your money miranetworks.net They help them to take your money Vodacome , they don't care and they still take your money

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