Identity Theft

On 4 August 2015 I discovered transactions (debit orders) that went of my Bank account that I did not know of. I went to the bank, ABSA, who told me they can reverse one of the payments but the rest is older than a month.  After filling a complain to Vodacom (who was mentioned in the reference) they phoned me and discovered that an account was opened in my name in Roodepoort.  I contact the Vodacom shop in Roodepoort and realised that someone used my ID (not my photo in the ID) and bank details (My salary is about R6000 and their records show my income at about R14 000).  The other transaction was made through MTN, who did not phone me back after I emailed and phone them.  What am I to do.  Someone is clearly using my details and a fraudulent ID that's made out in my name.  I don't know where to turn as the police here do not really understand the situation as my ID is in my possession.  It is not a lost ID document.   

Report ID: 9637
Crime Category: Fraud
Province: Eastern Cape
City/Town: Addo
Suburb: N/A
Address: Roodepoort, Gauteng
Crime Date/Time: 19 Jun 2015, 00:06 AM
Reported By: Username9637
Reported Date: 6 Aug 2015, 14:08 PM
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